
What is in the ground around your home? Would it be better to have someone who was willing to dig it by hand? If you find such a person and they listen to your concerns and repeated those concerns back to you, how would that make you feel? Would that be the ideal scenario? Would you like to speak to such a person about the problem you're facing?
If the contractor is talking then he is not listening. If they are answering their phones or explaining how busy they are then they are not listening.
We are humans full of humble cares and delicate fears. Would you like to speak to a good listener about your specific project?
A good contractor takes the appropriate amount of time to clearly define the problem and what it requires to fix the problem. They do not start your project until everything they need to finish your project is onsite.
One does not need a machine where a shovel will work. First, be noninvasive. Second, remove in lifts and replace in lifts.
Third, leave no trace.
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